{"id":214,"date":"2021-04-26T12:34:09","date_gmt":"2021-04-26T10:34:09","guid":{"rendered":"https:\/\/genocan.mevia.dev\/?page_id=214"},"modified":"2026-03-05T11:16:28","modified_gmt":"2026-03-05T10:16:28","slug":"support","status":"publish","type":"page","link":"https:\/\/genocan.eu\/cs\/support\/","title":{"rendered":"Z\u00e1kaznick\u00e1 podpora"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"dokumenty-ke-stazeni\">Dokumenty ke sta\u017een\u00ed<\/h2>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong><a href=\"https:\/\/genocan.eu\/wp-content\/uploads\/2022\/04\/F-001_Zadanka_Pes_v220408_CZ.pdf\" title=\"\u017d\u00e1danka - Genetick\u00e9 vy\u0161et\u0159en\u00ed psa\">\u017d\u00e1danka &#8211; Genetick\u00e9 vy\u0161et\u0159en\u00ed psa<\/a> <\/strong>&#8211;&nbsp;Pap\u00edrov\u00e1 \u017e\u00e1danka, kterou m\u016f\u017eete vyplnit a odeslat se vzorkem do laborato\u0159e. Doporu\u010dujeme v\u0161ak vyu\u017e\u00edvat <a href=\"https:\/\/genocan.eu\/cs\/order\/\" target=\"_blank\" rel=\"noreferrer noopener\">on-line objedn\u00e1vkov\u00fd formul\u00e1\u0159<\/a>.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/genocan.eu\/wp-content\/uploads\/2021\/10\/Odber_krve.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"https:\/\/genocan.eu\/wp-content\/uploads\/2021\/10\/Odber_krve.pdf\">Odb\u011br krve a odesl\u00e1n\u00ed<\/a><\/strong> &#8211;&nbsp;N\u00e1vod k odb\u011bru krve a odesl\u00e1n\u00ed po\u0161tou pro veterin\u00e1\u0159e<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/genocan.eu\/wp-content\/uploads\/2023\/03\/Vseobecne-obchodni-podminky_CZ_21-06-02.pdf\" target=\"_blank\" aria-label=\" (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/genocan.eu\/wp-content\/uploads\/2021\/07\/GDPR_CZ_21-06-01.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"https:\/\/genocan.eu\/wp-content\/uploads\/2021\/07\/GDPR_CZ_21-06-01.pdf\">Ochrana osobn\u00edch \u00fadaj\u016f (GDPR)<\/a><\/strong><\/p>\n<\/blockquote>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"casto-kladene-dotazy\">\u010casto kladen\u00e9 dotazy<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2140\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Co jsou genetick\u00e9 choroby?<\/h3><div id=\"ac-2140\" class=\"c-accordion__content\">\n<p>Genetick\u00e9 choroby jsou zp\u016fsoben\u00e9 chybou (mutac\u00ed) v genetick\u00e9m k\u00f3du (DNA). Bohu\u017eel jsou tyto choroby ve velk\u00e9 v\u011bt\u0161in\u011b nel\u00e9\u010diteln\u00e9, lze pouze zm\u00edrnit symptomy nebo odd\u00e1lit projevy onemocn\u011bn\u00ed c\u00edlen\u00fdm pod\u00e1v\u00e1n\u00edm l\u00e9\u010div.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"false\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2141\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Co jsou genetick\u00e9 testy a k \u010demu slou\u017e\u00ed?<\/h3><div id=\"ac-2141\" class=\"c-accordion__content\">\n<p>Genetick\u00e9 testy jsou speci\u00e1ln\u00ed testy, kter\u00e9 um\u00ed detekovat chyby a mutace v DNA dan\u00e9ho genu. Lze tak odhalit zdali dan\u00fd jedinec p\u0159en\u00e1\u0161\u00ed \u010di nikoliv genetick\u00e9 onemocn\u011bn\u00ed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"false\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2142\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Kter\u00e9 genetick\u00e9 testy jsou doporu\u010deny u m\u00e9ho plemene psa?<\/h3><div id=\"ac-2142\" class=\"c-accordion__content\">\n<p>Doporu\u010den\u00e9 genetick\u00e9 testy lze nal\u00e9zt na str\u00e1nk\u00e1ch profesion\u00e1ln\u00edch chovatelsk\u00fdch klub\u016f dan\u00e9ho plemene. Je mo\u017en\u00e9 kontaktovat i veden\u00ed klubu, kter\u00e9 dok\u00e1\u017ee s v\u00fdb\u011brem test\u016f poradit. V p\u0159\u00edpad\u011b, \u017ee v\u00edte, \u017ee V\u00e1\u0161 pes nebo fenka je p\u0159ena\u0161e\u010d\/kou pro konkr\u00e9tn\u00ed chorobu, je doporu\u010deno genetick\u00e9 testov\u00e1n\u00ed dan\u00e9ho genu u partnera p\u0159ed kryt\u00edm.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"false\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2143\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Jak si mohu genetick\u00e9 testy u sv\u00e9ho psa nebo fenky objednat?<\/h3><div id=\"ac-2143\" class=\"c-accordion__content\">\n<p>Konkr\u00e9tn\u00ed genetick\u00e9 testy je mo\u017en\u00e9 objednat pomoc\u00ed <a rel=\"noreferrer noopener\" href=\"https:\/\/genocan.eu\/cs\/order\/\" target=\"_blank\">on-line objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e<\/a>. V\u0161echny vypln\u011bn\u00e9 \u00fadaje z\u016fst\u00e1vaj\u00ed ulo\u017eeny v laboratorn\u00edm syst\u00e9mu, pot\u00e9 tedy sta\u010d\u00ed odebrat a odeslat vzorek do laborato\u0159e na genetick\u00e9 testov\u00e1n\u00ed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2144\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Jak\u00e9 vzorky laborato\u0159 p\u0159ij\u00edm\u00e1 na testov\u00e1n\u00ed? <\/h3><div id=\"ac-2144\" class=\"c-accordion__content\">\n<p>Laborato\u0159 p\u0159ij\u00edm\u00e1 vzorky krve nebo buk\u00e1ln\u00ed st\u011bry. Vzorek krve je doporu\u010den, ale spolehliv\u00e9 vy\u0161et\u0159en\u00ed je mo\u017eno prov\u00e9st i z buk\u00e1ln\u00edch st\u011br\u016f. V p\u0159\u00edpad\u011b, \u017ee z\u00e1kazn\u00edk po\u017eaduje testov\u00e1n\u00ed z buk\u00e1ln\u00edch st\u011br\u016f, laborato\u0159 V\u00e1m p\u0159\u00edslu\u0161n\u00e9 odb\u011brov\u00e9 sady ode\u0161le po vypln\u011bn\u00ed <a rel=\"noreferrer noopener\" href=\"https:\/\/genocan.eu\/cs\/order\/\" target=\"_blank\">on-line objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"false\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2145\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Jak mohu odebrat a odeslat vzorky do laborato\u0159e?<\/h3><div id=\"ac-2145\" class=\"c-accordion__content\">\n<p>Vzorky m\u016f\u017eete odeslat p\u0159\u00edmo na <a href=\"https:\/\/genocan.eu\/cs\/contacts\/\" target=\"_blank\" rel=\"noopener\" title=\"adresu\">adresu<\/a> laborato\u0159e. Pros\u00edme, vypl\u0148te i <a href=\"https:\/\/genocan.eu\/cs\/order\/\" target=\"_blank\" rel=\"noreferrer noopener\">on-line objedn\u00e1vkov\u00fd formul\u00e1\u0159<\/a> pro po\u017eadovan\u00e9 vy\u0161et\u0159en\u00ed. V r\u00e1mci \u010cR je mo\u017en\u00e9 vyu\u017e\u00edt \u010deskou po\u0161tu nebo kur\u00fdra, v p\u0159\u00edpad\u011b odes\u00edl\u00e1n\u00ed ze zahrani\u010dn\u00ed doporu\u010dujeme kur\u00fdrn\u00ed spole\u010dnosti (DPD, UPS, Fedex apod.). Vzorky lze pos\u00edlat nechlazen\u00e9, zabalen\u00e9, tak aby nedo\u0161lo k rozbit\u00ed zkumavek se vzorkem krve dle instrukc\u00ed <a href=\"https:\/\/genocan.eu\/wp-content\/uploads\/2021\/10\/Odber_krve.pdf\" target=\"_blank\" rel=\"noopener\" title=\"zde\">zde<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"false\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2146\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Jak mohu zaplatit za genetick\u00e9 testov\u00e1n\u00ed?<\/h3><div id=\"ac-2146\" class=\"c-accordion__content\">\n<p>Platbu je mo\u017en\u00e9 prov\u00e9st po objedn\u00e1n\u00ed genetick\u00e9ho testu vypln\u011bn\u00edm <a rel=\"noreferrer noopener\" href=\"https:\/\/genocan.eu\/cs\/order\/\" target=\"_blank\">on-line objedn\u00e1vkov\u00e9ho formul\u00e1\u0159e<\/a>. Laborato\u0159 V\u00e1m ode\u0161le instrukce k platb\u011b na bankovn\u00ed \u00fa\u010det. V p\u0159\u00edpad\u011b, \u017ee pos\u00edl\u00e1te vzorek s vypln\u011bnou pap\u00edrovou \u017e\u00e1dankou, laborato\u0159 V\u00e1s po obdr\u017een\u00ed vzorku informuje a ode\u0161le fakturu emailem.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"false\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-2147\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Kdy a jak obdr\u017e\u00edm v\u00fdsledky testov\u00e1n\u00ed?<\/h3><div id=\"ac-2147\" class=\"c-accordion__content\">\n<p>V\u00fdsledek testov\u00e1n\u00ed odes\u00edl\u00e1me do 2 t\u00fddn\u016f (u panelu test\u016f do 3 t\u00fddn\u016f) od obdr\u017een\u00ed vzorku laborato\u0159\u00ed. V\u00fdsledek je odesl\u00e1n emailem ve form\u011b pdf s podpisem a raz\u00edtkem opr\u00e1vn\u011bn\u00e9 osoby.<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Dokumenty ke sta\u017een\u00ed \u017d\u00e1danka &#8211; Genetick\u00e9 vy\u0161et\u0159en\u00ed psa &#8211;&nbsp;Pap\u00edrov\u00e1 \u017e\u00e1danka, kterou m\u016f\u017eete vyplnit a odeslat se vzorkem do laborato\u0159e. Doporu\u010dujeme v\u0161ak vyu\u017e\u00edvat on-line objedn\u00e1vkov\u00fd formul\u00e1\u0159. Odb\u011br krve a odesl\u00e1n\u00ed &#8211;&nbsp;N\u00e1vod k odb\u011bru krve a odesl\u00e1n\u00ed po\u0161tou pro veterin\u00e1\u0159e V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky Ochrana osobn\u00edch \u00fadaj\u016f (GDPR) \u010casto kladen\u00e9 dotazy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-214","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/pages\/214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/comments?post=214"}],"version-history":[{"count":0,"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/pages\/214\/revisions"}],"wp:attachment":[{"href":"https:\/\/genocan.eu\/cs\/wp-json\/wp\/v2\/media?parent=214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}